What is the rent timing?

Rental timing is from 8 am to 8 pm.

Where Can i get my booked Bikes?

You can collect your bikes from our Rental Studio – Rental Packs, Verma building near railway station Shoghi (12km Before Shimla). For easy reach just contact on 9805533000, 8894943945

It’s important to book before arrival?

Yes it’s important to book in advance since in the peak season it’s become little bit difficult for our customers to get the bike of their choice if it is not booked earlier, moreover if you are planning for a complete package tour you must book it in advance.

How about the balance amount?

You have to pay your remaining amount on first day of rental/tour.

How about security deposit?

For security purpose we required one of your valid ID proof and an amount of iNR 3,000 in cash, which is refundable once the rental period is over.

What things do you provide with bike?

Besides Bike we provide all the accessories like Carrier, helmets, Gloves, Cans (for extra fuel ) etc on nominal charges and a supporting vehicle for long tours.

Is it safe to ride a over there?

Regarding biking you have to follow some precautions while riding since the roads are full of surprises with sudden turns and mostly narrow and in the mountains, so one has to ride the bike with almost care by following the rules .

If in case got some problem with the bike on the way?

Mostly such kind of thing doesn’t happen with the bikes of Rental Packs since we are the most reputed company in Shimla with the perfectly maintained bikes and new bikes adding to our fleet every year but still if you got such kind of problem you have call us immediately and we are there to support you if you are in the circle of 40km. Otherwise it’s your responsibility to fix problem.

What do i do in case tyre puncture?

You will need to fix the puncture or have the tube replaced, if needed, and there will be no refund on such repairs as they do not fall under the maintenance issue, but are a part of riding conditions.

What documents need to be uploaded?

The following Documents will be needed to rent the Bike
Valid driving license to ride a motor-cycle with gear in India issued by the Government of India. For international visitors, a valid driving license from their home country with international driving permit is necessary along with a valid visa. Please bring the Original one as a copy will be retained for documentation purposes.
Any one of the following IDs – Aadhaar | PAN | Passport

What is the cancellation policy?

If you cancel the booking the refund would be made as per the following schedule:

i. Less than one week – No refund
ii. One week to two weeks – 50% refund.
iii. More than two weeks – 95% refund.

If we cancel the booking due to break-down, non-availability of the bike or any other internal reason, then we provide 100% refund of the rentals received.

Minimum number of days for bike rental?

The minimum number of days for renting the bike should be 1 day.

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